Files

Files is Pace's private, web-based file storage: upload, organize, and share company files without a third-party cloud storage subscription.

Overview

Files is powered by FileBrowser, a lightweight web file manager. Think of it like a private, company-owned version of a cloud drive: folders and files you can open from any browser, upload to, download from, and share with teammates or outside collaborators, but hosted on infrastructure your company controls, rather than a third-party consumer cloud storage service.

You open Files from Pace, and it opens in its own browser tab. No separate app to install. The interface will look familiar if you've used any file manager before: a folder tree on one side, file listings in the main area, and drag-and-drop upload support.

Files works well for company documents that need a shared home: policy PDFs, spreadsheets, design assets, or anything your team currently emails back and forth or keeps in a personal cloud drive account.

First-run walkthrough

1. Open Files from your dashboard. Log in to Pace and click the Files tile.
2. Look around the file browser. You'll see a folder structure on the left and file listings in the main panel. New workspaces typically start with a few starter folders.
3. Create your first folder. Click New → Folder, name it (e.g., "Contracts" or "Marketing Assets"), and press Enter.
4. Upload a file. Drag a file from your computer directly into the browser window, or click Upload and choose a file from the picker.
5. Open or preview a file. Click any file name to preview it (for supported types like images and PDFs) or download it to your computer.

Common tasks

• Upload files. Drag and drop one or more files into the current folder, or use the Upload button: both support multiple files at once.
• Share a link. Right-click (or use the "..." menu on) a file or folder and choose Share to generate a link you can send to someone, even if they don't have a Pace account. You can set an expiration date or password on the link for extra control.
• Organize with folders. Create nested folders to mirror how your team already thinks about documents (by department, project, or year) so files stay easy to find.
• Rename or move files. Use the "..." menu next to any file to rename it, or drag it into a different folder in the sidebar.
• Download multiple files at once. Select several files using checkboxes (click to select, or Shift-click for a range), then choose Download to get them as a single zip archive.

Troubleshooting

• The Files tile won't load or is missing. Files may not be enabled for your company's current plan tier yet. Check with your Pace admin, who can turn it on from the Admin panel.
• An upload keeps failing or times out. Very large files can hit upload limits or a slow connection. Try a smaller file first to confirm Files is working, then retry the large file on a stable connection.
• I shared a link but the recipient says it doesn't work. Check whether the link had an expiration date or password set: open the share settings again to confirm it's still active and share the password separately if one was set.
• I can't see a folder a teammate created. Folder-level permissions may restrict visibility to certain users or roles. Ask the folder's creator or your admin to grant you access.
• Files look out of date after someone else edited them. Files doesn't do live co-editing like a shared document app: refresh the page to see the latest uploaded version, and confirm with the uploader they saved and re-uploaded their changes.