Questions, answered plainly
What Pace is, what it costs, how to get in and how your data is kept apart. Short answers here, with a link wherever there is more to read.
About Pace
What is Pace?
A private business cloud for small and mid-sized teams. One login, one bill and one isolated workspace for documents, messaging, signatures, files and your customer inbox, plus agents that handle routine work and ask before anything risky.
Which apps are included?
Operate includes Vault, Messages and Files and Sign. Scale adds Wiki, plus Inbox, Forms, Schedule, Flow and CRM, which are rolling out. Own adds Search and Code, rolling out, and Backup, Monitor, Remote and Deploy, coming soon. Rolling-out apps switch on for your team as each gets its own isolated stack. The docs walk through each app.
What do the agents do?
Four agents work by job: Vanguard for passwords and security, Dispatch for messages and inbox, Ledger for signing and billing, and Herald for files and notifications. They can only use the tools they are given. At Tier 1, the default, a person confirms any action that cannot be undone.
Plans and access
How do I get access?
Join the waitlist from the home page with your work email. We invite workspaces as capacity opens. When invitations are open, you create your organization at app.pacehq.io.
Can I try Pace first?
Yes. The demo runs the real app on sample data from a fictional roofing company, with no account. Nothing you do there is saved, and it is not a live workspace.
How much does Pace cost?
One flat monthly price per company, with no per-seat math: Operate $149, Scale $299 and Own $499, with Sovereign (dedicated hardware) by conversation. Annual billing is ten months for twelve. See the home page or per-company pricing.
Data, hosting and status
Is my company’s data separate from other customers’?
Yes. Every query on company data runs under row-level security in the database, so one company cannot read another’s rows. The security page lists what is in place and what is not.
Where does Pace run?
The control plane runs on Railway and company data lives in a Supabase Postgres database in the United States. App servers run on Hetzner, and the site and app interface are served by Cloudflare. The subprocessors page has the full list.
How do I check whether Pace is up?
Open pacehq.io/status. Control-plane checks run live when they can. App rows show the last published snapshot, which is not a promise that every workspace address is reachable right now.
Policies and contact
Where are your legal policies?
All of them are indexed at pacehq.io/legal: Terms, Privacy, Acceptable use, Cookies and Subprocessors. Some counsel-reviewed sections are still marked pending review in the published text.
How do I contact Pace?
General questions: hello@pacehq.io. Privacy: privacy@pacehq.io. Security: security@pacehq.io.
Join the waitlist
Leave your work email. No account needed. We will invite you when your workspace is ready.
Free. No card needed.